Cancellation & Rescheduling – In-Person Coaching
Clients of Coach Zac George at RunSharp agree to attend scheduled 40-minute private or group training sessions on time and with full commitment. In the event that a session needs to be cancelled or rescheduled, clients must provide more than 24 hours’ notice. Where this notice is given, no fee will be incurred.
If less than 24 hours’ notice is provided, the session will be charged in full. In these cases, Coach Zac will allocate the time to reviewing and updating the client’s programming. Clients who have purchased packaged session plans understand that these are non-refundable, and that any rescheduled sessions must occur within seven (7) days of the original appointment.
Please note: RunSharp reserves the right to cancel, postpone, or reschedule any session at its discretion due to unforeseen circumstances, weather conditions, or scheduling conflicts. In such cases, every effort will be made to provide reasonable notice and reschedule at a mutually convenient time.
Cancellation – Online Coaching
RunSharp’s online coaching operates on a flexible, non-contractual basis. Clients may discontinue coaching at any time. However, as a professional courtesy, clients are asked to provide two to four weeks’ notice prior to ending their plan. This allows sufficient time to adjust programming, wrap up progress tracking, and ensure a smooth transition. Clients acknowledge that all coaching fees paid are non-refundable and that partial months will not be prorated in the case of early cancellation.
Liability Waiver
By participating in RunSharp coaching—whether through in-person sessions or online services—the client acknowledges and accepts the inherent risks associated with physical training. While Coach Zac George will take all reasonable steps to ensure training is appropriately designed and safely delivered, the decision to undertake physical training lies solely with the client.
Clients are responsible for determining their own readiness to train and for assessing their physical health, injury status, and environmental conditions, including but not limited to weather. Participation in any training session is entirely voluntary. By engaging with the RunSharp coaching program, the client agrees that RunSharp and Coach Zac George shall not be held liable for any injury, loss, or incident arising from their participation in coaching sessions or the use of any training plans provided.
